What should I do if the gun head of the charging pile cannot be pulled out?

What should I do if the charging gun cannot be pulled out when the new energy vehicle is charging?Don't panic in advance.

Because the AC charging pile does not have a locking function, generally the AC charging gun cannot be pulled out because the vehicle locks the charging gun.

If the vehicle is locked, we can use the vehicle key to unlock it; if the vehicle is unlocked, use the key to lock the vehicle first, and then press the unlock button.

In the same way, if the mobile phone APP or the main driver's door of the vehicle has the same locking and unlocking functions, the above method is also applicable.

If the above operation does not work the first time, you can repeat the operation several times.

The location of the emergency unlocking device varies from vehicle to vehicle. Under normal circumstances, the emergency unlocking device is on the same side of the AC slow charging port. For example, the emergency unlocking tab of the Tesla model can be found on the same side of the trunk charging port.

If you can't find it, you can check the vehicle manual or consult the brand customer service.